Customer Reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
Customer Reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
23.06.2009
Olaf, Basel
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Romer, Thank you very much for your review of your stay at Ramada Plaza Antwerp. We hope to welcome you again soon. Kind regards Caroline Lahou General Manager
22.06.2009
Simon, GENT
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The bar tender is a jewel: we arrived late due to lacking of transport from sportpaleis, but he was helpful and served us drinks even though it was almost closing time
Dear Mr James, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Antwerp in the near future. Kind regards Caroline Lahou General Manager
21.06.2009
M.FRANCISCA, Vila-real
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Ms Canos, Thank you very much for your feedback on your stay at our hotel. We hope to welcome you again at Ramada Plaza Antwerp in the near future Kind regards Caroline Lahou General Manager
19.06.2009
Herwig, Brussels
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Ignoul Hartelijk dank voor het invullen van deze enquete naar aanleiding van uw verblijf in Ramada Plaza Antwerp. We hopen u graag opnieuw te verwelkomen in de dichte toekomst Met vriendelijke groeten Caroline Lahou General Manager
12.06.2009
BART, LOPPEM
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Laloo, Hartelijk dank voor uw mening over uw verblijf in Ramada Plaza Antwerp. Wij hopen u nogmaals te mogen begroeten in de nabije toekomst. Met vriendelijke groeten Caroline Lahou General Manager
07.06.2009
jos, Halle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer De Coster, Van harte bedankt voor uw tijd om onze enquete in te vullen. Wij hopen u graag opnieuw te begroeten in Ramada Plaza Antwerp. Met vriendelijke groeten Caroline Lahou General Manager
02.06.2009
Dorien, Zwolle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte mevrouw Springer, Hartelijk dank voor uw ingevulde enquete van ons hotel. Wij hopen u graag nogmaals te begroeten in Antwerpen Met vriendelijke groeten Caroline Lahou General Manager
06.05.2009
Mike, Liverpool
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Burton Thank you very much for your review of Ramada Plaza Antwerp Looking forward to welcoming you again in the near future. Kind regards Caroline Lahou General Manager
02.05.2009
Wells, Chiny
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr/Mrs Wells, Thank you for your review of your visit at Ramada Plaza Antwerp. Looking forward to welcoming you for you next stay in Antwerp Kind regards Caroline Lahou General Manager
28.04.2009
Dolf, Diemen
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Chardet, Thank you very much for your information review of your stay. Looking forward to welcoming you again at Ramada Plaza Antwerp in the future Kind regards Caroline Lahou General Manager