Customer Reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
Customer Reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
30.07.2010
Jenni, Ilford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a fantastic stay at this hotel, great location, its a few minutes from the Tram 2 that takes you all the way into the city centre really quickly! The reception staff were great, couldn't do enough for you as a guest. (when we arrived we had specified double beds for the three rooms we booked, two had been given twin beds, when we advised the reception they swapped our rooms immediately, this meant we were on different floors but that was fine) The bar was great, plenty of choices to drink, unfortunately the main bar person took around 40 minutess to serve you as he spent lots of time chatting with everyone. The room was a great size, very comfortable, the bathroom was a bit dirty on our stay, the tiles could have done with a scrub. And the fridge was not very cold. Other than that I would stay here again and would recommend Ramada Plaza Antwerp!
Dear Ms Harvey, Many thanks for these comments on your stay at Ramada Plaza Antwerp. All guest comments, regardless of nature, are very important to us. I'm glad to be able to inform my team about your wonderful time at Ramada Plaza Antwerp. We take pride in staff training to ensure a perfect service with a genuine smile. That is one of the main priorities at Ramada Plaza Antwerp. We hope whenever you decide to come back to Belgium, you will consider our hotel for accommodations. Hope to see you back soon. Kind regards Caroline Lahou General Manager
29.07.2010
GERRY, IZEGEM
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Dobbels, De waardering van uw verblijf in Ramada Plaza Antwerp met 4 personen wordt door ons zeer gewaardeerd. Deze cijfers zijn voor mij en mijn medewerkers een stimulans om onze service en kwaliteit en hetzelfde peil te houden in de toekomst. We hopen u nog vaker en frequent te mogen begroeten als één van onze gasten die ons hotel verkiest wanneer uw reisdoel terug Antwerpen zou worden. Met vriendelijke groeten Caroline Lahou General Manager
26.07.2010
Jacques, Nieuwpoort
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Restaurant service excellent. Excellent note for the headwaiter. Bar: The bartender on saterdaynight was very sociable to customers seated on the barstools, but very slow in taking orders from clients sitting at the tables. After a 15 minutes waitingtime I had to go to the receptiondesk to order a drink,upon my return to the bar, I was served immediatly by the headwaiter of the restaurant who just arrived to assist the bartender. The rest of the evening passed on smoothly. All in all we( party of 4 rooms ) were very satisfied about our stay. The price quality was excellent. On behalf of the " Coast Swimteam " Jacques Van de Mergel, Headcoach.
Geachte heer van de Mergel, Van harte bedankt voor het invullen van onze online vragenlijst in verband met uw verblijf in Ramada Plaza Antwerp. We zijn verheugd te lezen dat uw verblijf in ons hotel is meegevallen en dat u zich hier thuis heeft gevoeld. We hopen u nogmaals te mogen begroeten als één van onze gewaardeerde gasten in ons hotel te Antwerpen, bij een volgend zwemkampioenschap of een eventuele andere gelegenheid. Ik zal uw opmerkingen aan mijn medewerkers doorgeven zodat wij deze service kunnen behouden en verbeteren daar waar nodig. Met vriendelijke groeten Caroline Lahou General Manager
15.07.2010
Lianne, Zevenhoven
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
It was a greatfull stay! We enjoyed it very much! Thank you for all
Beste Mvr Splinter, Het doet ons zeker zeer veel plezier dat u een aangenaam verblijf heeft gehad in ons hotel. Wij hopen u dan ook snel weer te mogen verwelkomen in Antwerpen. Met vriendelijke groeten. Caroline Lahou General Manager
11.07.2010
maria, Hellevoetsluis
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Food was perfect.
Beste Mvr Postma, Hartelijk dank voor het invullen van onze enquête. Ik ga dit zeker doorgeven aan het keukenteam. Ik hoop u snel weer te mogen verwelkomen in Antwerpen. Met vriendelijke groeten. Caroline Lahou General Manager
08.07.2010
Rick, Maarssen
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We enjoyed our stay. Thank you.
Beste Mr Hoving, Hartelijk dank voor uw feed-back. Het verheugt ons dat u een aangenaam verblijf heeft gehad. Wij hopen u dan ook snel weer te verwelkomen in Antwerpen. Met vriendelijke groeten. Caroline Lahou General Manager
02.07.2010
Manuela, Gallarate
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mrs Ferretti, Dear Manuela, Many thanks for filling out our questionnaire about your stay at Ramada Plaza Antwerp. We hope that we can welcome you again in our hotel in Antwerpen should your travel bring you back to Belgium. You have experienced a home away from home feeling and that is exactly what we are aiming for. Have a very nice and sunny weekend. Kind regards Caroline Lahou General Manager
29.06.2010
elisabeth, Eindhoven
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte Mevr Karsmakers, Van harte bedankt voor het invullen van onze enquête op onze website. We zijn zeer verheugd te kunnen opmaken uit uw waardering dat u heeft genoten van uw recente verblijf in Ramada Plaza Antwerp. Ik hoop, met mijn team, u nogmaals te mogen begroeten als één van onze gewaardeerde gasten in ons hotel, bij een volgende reis naar Antwerpen. Met vriendelijke groeten Caroline Lahou General Manager
28.06.2010
JMA, Borculo
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
we got at first a 'smokers'- room, but after a discussion we could change to a 'non-smokers'- room: the air and the smell on the 'smokers'- floor is realy ugly !
Dear Mr/Mrs Naphausen-Siebelder, Many thanks for having taken the time to write this comment. Only in this way we can improve our service where needed. At this moment, we are looking at options to purify the air of the smoking rooms and the smokers floor. We will add a special note to your profile that you prefer a non smoking room for any future visits and reservations at Ramada Plaza Antwerp. Hopefully we can welcome you again in our hotel in Antwerpen. Kind regards Caroline Lahou General Manager
27.06.2010
Frank, Utrecht
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Tuerlings, Hartelijk dank voor het waarderen van Ramada Plaza Antwerp gedurende uw recente verblijf. Wij zijn verheugd door uw waardering te zien dat u heeft genoten van een aangenaam verblijf in ons hotel. Hopelijk mogen wij u nogmaals opnieuw begroeten indien u opnieuw een trip naar Antwerpen heeft gepland. Met vriendelijke groeten Caroline Lahou General Manager
11.06.2010
Jan, Den Haag
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Legter, Many thanks for filling out our questionnaire. I hope whenever you decide to come to Antwerp again in the near future, you will consider our hotel for accommodations. Best regards Caroline Lahou General Manager
06.06.2010
Wahab, Den Haag
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr/Mrs Balaydin, Thank you very much for your feedback on your stay at your hotel. We look forward to welcoming you again should your travel bring you back to Antwerpen in the near future. Kind regards Caroline Lahou General Manager
25.05.2010
Marcel, Athus
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Collart, Hartelijk dank voor uw tijd om onze online enquete in te vullen. Het is heel aangenaam te horen dat u van uw verblijf in Ramada Plaza Antwerp genoten heeft. Wij hopen U in de toekomst nog vaak bij ons te mogen verwelkomen als u nog eens een weekendje naar Antwerpen plant. Met vriendelijke groeten Caroline Lahou General Manager
24.05.2010
Hans, Lelystad
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Bruinsma, Hartelijk dank voor het invullen van onze enquete op de website. Uw beoordeling van onze kamers, faciliteiten en service is voor ons een stimulans om op de ingeslagen weg voort te gaan. Wij hopen u nogmaals te mogen begroeten in ons hotel als één van onze gewaardeerde gasten bij uw volgende reis naar in Antwerpen. Ik wens u bij deze alvast een prettig weekend toe. Met vriendelijke groeten Caroline Lahou General Manager
24.05.2010
Daniela, Brno
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Ms Bednarova, Many thanks for completing our online survey regarding your stay in Ramada Plaza Antwerp on the 14th of May. Your review is greatly appreciated and we hope to welcome you again as a regular guest more often when your travel brings you back to Antwerp. We wish you already a nice weekend and are looking forward to your next reservation. Kind regards Caroline Lahou General Manager
02.05.2010
Jos, Halle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
alles ok voor de 4de keer
Geachte Heer De Coster, Hartelijk dank om even de tijd te nemen voor deze beoordeling. Fijn te horen dat U al meermaals van een aangenaam verblijf in ons hotel hebt genoten. Wij hopen U in de toekomst nog vaak bij ons te mogen verwelkomen! Met vriendelijke groeten, Caroline Lahou, General Manager
02.05.2010
Koen, Overijse
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte Heer Soete, Hartelijk dank om even de tijd te nemen voor deze beoordeling. Wij zijn blij te vernemen dat U een aangenaam verblijf hotel heeft gehad en hopen U bij een volgend bezoek aan antwerpen opnieuw te mogen verwelkomen in ons hotel. Met vriendelijke groeten, Caroline Lahou, General Manager
29.04.2010
John, Manchester
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very helpful in helping me with contingency plans when ash cloud grounded my homeward flight
Dear Mr Ashcroft, Thank you very much for the time you have taken to fill in this review. I'm glad to inform my team about your positive Experience. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Kind Regards Caroline Lahou, General Manager
28.04.2010
John, Den Haag
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte Heer Dumas, Hartelijk dank dat U even de tijd nam voor deze beoordeling. Wij zijn blij te vernemen dat U een aangenaam verblijf heeft gehad en hopen dat U bij een volgend bezoek aan Antwerpen opnieuw voor ons hotel kiest. Met vriendelijke groeten, Caroline Lahou, General Manager
28.04.2010
BELEN, BARAKALDO
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Alvarez, Thank you very much for your positive review. I hope whenever you decide to come to Belgium again, you will consider our hotel for accommodations. Kind Regards Caroline Lahou, General Manager
28.04.2010
Betty, Oudenaken
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte Mevrouw D'Herde, Hartelijk dank dat U even de tijd nam voor deze beoordeling. We zijn blij te vernemen dat U een fijn verblijf heeft gehad en hopen U bij een volgend bezoek aan Antwerpen opnieuw in ons hotel te mogen verwelkomen. Met vriendelijke groeten, Caroline Lahou,General Manager
12.04.2010
Christian, Aalborg
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Jantzen, First of all, thank you for the time you have taken to fill in this review. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Antwerp in the near future. Kind regards Caroline Lahou General Manager
06.04.2010
M.A., Zwaag
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer/mevrouw Kok. Hartelijk dank om uw mening over het verblijf in Ramada Plaza Antwerp te plaatsen op onze website. We hopen u nogmaals te mogen begroeten als gast in ons hotel als u opnieuw Antwerpen zou kiezen al bestemming voor uw reis. Met vriendelijke groeten Caroline Lahou General Manager
29.03.2010
Geert, Leopoldsburg
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Cruysberghs, Beste Geert, Wij danken u van harte voor het invullen van onze enquête. Bij een volgende gelegenheid, als u opnieuw naar Antwerpen komt, hopen wij u nogmaals te kunnen begroeten als gewaardeerde gast in Ramada Plaza Antwerpen. Wij wensen u alvast een fijn paasweekend toe, voor u en uw gezin. Met vriendelijke groeten Caroline Lahou General Manager
18.03.2010
BILL, SWORDS
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Difficulty in finding emergency exits. Every hotel I stay in I like to know where the stairs are. (Was in a hotel once which was evacuated due fire). I used the stairs in your hotel but wasn't sure if it led me outside without setting off an alarm. Rgds. BN.
Dear Mr Nelson, First of all thank you for the time that you haven taken to fill out the review on your hotel stay. For safety reasons our emergency exits are closed when there are no alarms or emergencies. When, for whatever reason, evacuation is needed, our exits are automatically opened to allow guests to leave the building. On the floors, highlighted signs and arrows indicate you where the exits are. You will find these on each floor, behind the orange doors. There are 2 exits per floor. We are looking forward to welcome you again because we love happy returning guests. Yours sincerely Caroline Lahou General Manager
10.03.2010
Irma, Merksem
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte mevrouw Portier, Hartelijk dank voor het invullen van deze enquete op onze website. Het is zeer leuk te weten voor ons dat u een aangenaam verblijf hebt genoten in Ramada Plaza Antwerp. We hopen u nogmaals te mogen ontvangen in de nabije toekomst in ons hotel te Antwerpen. Met vriendelijke groeten Caroline Lahou General Manager
01.03.2010
kali, london
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Kali Sellars, your feed back on our hotel is much appreciated. We look forward to welcoming you again on your next visit to Antwerp! Kind Regards Caroline Lahou, General Mmanager
12.02.2010
Rickard, Aarau
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Blomgren, Your feedback on our hotel is greatly appreciated. We look forward to welcoming you again should your travel bring you back to Antwerpen in the future. Yours sincerely Caroline Lahou General Manager
03.01.2010
Patrick, Salford Quays
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Weightman, We appreciate your effort to fill out our questionnaire. We hope to see you again soon. Kind regards Caroline Lahou General Manager
14.12.2009
Jeanet, Noordhorn
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte mevrouw Datema, Hartelijk dank voor het invullen van onze enquete over uw verblijf in Ramada Plaza Antwerp. Ik hoop van harte u opnieuw te mogen begroeten bij uw volgende bezoek aan Antwerpen. Met vriendelijke groeten Caroline Lahou General Manager
07.12.2009
Pattyn, Koksijde
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Prima service, ruime kamers, lekker en verzorgd ontbijt ... alleen de prijzen in de bar waren aan de dure kant (4*-hotel).
Geachte heer Pattyn, Hartelijk dank om uw ervaringen van het verblijf in Ramada Plaza Antwerp met ons te delen. Deze zijn voor ons allemaal een stimulans om onze service & kwaliteit op peil te houden naar de toekomst toe. Wij hopen u nogmaals te mogen ontvangen bij uw volgende bezoek in Antwerpen, want trouwe gasten zijn voor ons van grote waarde. Met vriendelijke groeten Caroline Lahou General Manager
24.11.2009
Geoffrey, St. Albans
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Restaurant staff excellant. Bar staff not always so efficient.
Dear Mr Bedford, Your feedback on our hotel is much appreciated. Positive comments are a great motivation for all of us. It gives our staff extra push to go the extra mile. We hope to welcome you again in the near future. Kind regards Caroline Lahou General Manager
24.11.2009
Peter, Rickmansworth
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Boughton, Many thanks for filling out our questionnaire. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Antwerp in the near future. Kind regards Caroline Lahou General Manager
24.11.2009
Dora, Roeselare
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte mevrouw Castro, Van harte bedankt voor uw feedback over uw recent verblijf in Ramada Plaza Antwerp. Alle reviews zijn belangrijk voor ons, om onze service en kwaliteit te evalueren en op peil te houden. We kijken er alvast naar uit om u opnieuw te mogen begroeten in Antwerpen voor uw volgende reis of uitstap. Met vriendelijke groeten Caroline Lahou General Manager
16.11.2009
Sophie, Flavion
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Ms Zaman, First of all, thank you for the time that you have taken to fill out the review on your hotel stay. I'm very happy that you had an enjoyable stay in Ramada Plaza Antwerp. We look forward to welcoming you again should your travel bring you back to Antwerpen in the future. Your sincerely Caroline Lahou General Manager
10.11.2009
Pieter, Oostkamp
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Steyaert, Van harte bedankt voor uw reservering en uw ingevulde questionnaire van Ramada Plaza Antwerp. We zijn verheugd dat uw verblijf in ons hotel u is bevallen en we hopen u nogmaals te mogen begroeten in Antwerpen. Met vriendelijke groeten Caroline Lahou General Manager
09.11.2009
aliakbar, tehran
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr/Mrs, Many thanks for filling out our questionnaire. Hope to see you back soon. Kind regards Caroline Lahou General Manager
21.10.2009
Brulmans, Brussel
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
radio in de badkamer zou ik kunnen apprecieren. verder prima en goede P/K verhouding
Geachte heer Brulmans, hartelijk dank dat U de tijd nam voor deze beoordeling. Wij zijn blij te lezen dat een aangenaam verblijf heeft gedad, en hopen u in de toekomst opniew bij ons te mogen verwelkomen. Met vriendelijke groeten, Caroline Lahou
30.09.2009
Lewis, Telford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
It was difficult to get room service, no one answered the telephone when I called....
Dear Mr Neilson, Thank you for your comment. In this we are able to change our service for the better. Thank you for staying with us. Kind Regards Caroline Lahou
29.09.2009
Patriek, Huizen
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Beste heer van Wier, hartelijk dank dat U de tijd nam voor deze beoordeling. Wij hopen U bij een volgend verblijf aan Antwerpen opnieuw bij ons te mogen verwelkomen. Met vriendelijke groeten, Caroline Lahou General Manager
14.09.2009
Angela, Munich
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Sehr geehrte Frau Lenehan, Sehr geehrte Frau Angela, Danke für das Nehmen der Zeit, Ihre Erfahrung mit zu teilen. Wir schauen vorwärts, um Sie wieder zu sehen, weil offensichtlich wir glückliche zurückkommende Gäste lieben. Sie haben das `Haus weg von Hauptfeeling in unserem erfahren Hotel und das ist genau, was wir anstreben. Mit freundlichen Grüßen Caroline Lahou General Manager
08.09.2009
Michel, Neuilly
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Bohbot, Thank you very much for your positive response. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Antwerp in the near future. Kind regards Caroline Lahou General Manager
15.07.2009
Nopasika, Johannesburg
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
After the North Sea Jazz festival marathon we really needed a good rest before going back to South Africa. The hotel is well situated and slightly far from the city buzz and it is perfect if peace and solitude is what you are looking for. We would certainly visit again.
Dear Mr/Mrs Mxunyelwa. Thank you for your positive response. I'm glad to inform my team about your wonderful time at Ramada Plaza Antwerp. I hope whenever you decide to come to Belgium again you will consider our hotel for accomodations. Best regards Caroline Lahou General Manager
23.06.2009
Olaf, Basel
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Mr Romer, Thank you very much for your review of your stay at Ramada Plaza Antwerp. We hope to welcome you again soon. Kind regards Caroline Lahou General Manager
22.06.2009
Simon, GENT
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The bar tender is a jewel: we arrived late due to lacking of transport from sportpaleis, but he was helpful and served us drinks even though it was almost closing time
Dear Mr James, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Plaza Antwerp in the near future. Kind regards Caroline Lahou General Manager
21.06.2009
M.FRANCISCA, Vila-real
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Ms Canos, Thank you very much for your feedback on your stay at our hotel. We hope to welcome you again at Ramada Plaza Antwerp in the near future Kind regards Caroline Lahou General Manager
19.06.2009
Herwig, Brussels
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Ignoul Hartelijk dank voor het invullen van deze enquete naar aanleiding van uw verblijf in Ramada Plaza Antwerp. We hopen u graag opnieuw te verwelkomen in de dichte toekomst Met vriendelijke groeten Caroline Lahou General Manager
12.06.2009
BART, LOPPEM
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer Laloo, Hartelijk dank voor uw mening over uw verblijf in Ramada Plaza Antwerp. Wij hopen u nogmaals te mogen begroeten in de nabije toekomst. Met vriendelijke groeten Caroline Lahou General Manager
07.06.2009
jos, Halle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte heer De Coster, Van harte bedankt voor uw tijd om onze enquete in te vullen. Wij hopen u graag opnieuw te begroeten in Ramada Plaza Antwerp. Met vriendelijke groeten Caroline Lahou General Manager
02.06.2009
Dorien, Zwolle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Geachte mevrouw Springer, Hartelijk dank voor uw ingevulde enquete van ons hotel. Wij hopen u graag nogmaals te begroeten in Antwerpen Met vriendelijke groeten Caroline Lahou General Manager